Audio/Video Optimisations Pre-Requisites F.A.Q.
Infos
CVDA: Citrix Virtual Desktop Agent, agent installed on remote machine (virtual or physical) allowing to connect to, using Citrix protocols.
CWA: Citrix Workspace Application, allow you to connect to the HVD/RPC or to connect to Citrix Servers.
Standard Pre-Requisites for Microsoft Collaborative tools
| Devices | Teams |
|---|---|
| HVD/TVD/RPC | - Windows 10 1909 or 20H2 - CVDA 1912CU4 - nothing more - Latest version of Teams |
| BNPP PC & Laptop | Windows 10 1909 or 20H2 - CWA 1912CU4 - nothing more - Do not run any local instance of Teams on the client side |
| Dell Wyse thin client | ThinOS 9.1.1 MR1 - CWA 2112 - nothing more |
Standard Pre-Requisites for Webex
| Devices | Webex Meetings |
|---|---|
| HVD/TVD/RPC | - Windows 10 1909 or 20H2 - CVDA 1912CU4 - Cisco Webex Meetings 41.10 |
| BNPP PC & Laptop | Windows 10 1909 or 20H2 - CWA 1912CU4 - Cisco Plug-in 41.10 |
| Dell Wyse thin client | ThinOS 9.1.1 MR1 - CWA 2112 - Cisco Plug-in 41.10 |